Reyco Granning Suspensions

Access printable PDF copy here: Reyco Granning Suspensions Limited Warranty.pdf

Reyco Granning, LLC (The Company) warrants suspension products manufactured by it to be free from defect in material and workmanship that occurs under normal use and service, subject to the following conditions and limitations.

1. Coverage is per below in years or in miles, depending upon which occurs first.

2. This warranty shall not apply, and no warranty of any kind shall exist, as to any product which has been subject to abuse, misuse, neglect, misapplication, or accident of any type or cause or which has been repaired, replaced, substituted, or used with parts other than genuine parts of The Company or has been altered by anyone.

3. This warranty shall not apply, and no warranty of any kind shall exist, on normal wear and deterioration resulting from the normal use of the suspension system.

4. The Company shall not be liable for the loss of use of any
product, loss of time, inconvenience, commercial loss or
any other indirect consequential, special or incidental
damages due to breach of the above warranty or any other
failure to comply with the terms of the contract between The
Company and The Buyer. The Company makes no warranties
of any kind, express or implied, other than as herein expressly
provided, and specifically disclaims the implied warranties
merchantability and fitness for a particular purpose.
5. With respect to parts manufactured by others, The Company
will offer one year unlimited mileage warranty on normal
wear items such as bushings, shock absorbers, brake shoes,
etc. Any extension of warranty on these wear items will be
the responsibility of the product manufacturer. NOTE: ball
joints on independent front suspensions carry a parts and
labor warranty of three (3) years or 50,000 miles, whichever
comes first. Coverage beyond three (3) years but less than
50,000 miles or five (5) years will be parts only.
6. The determination of the reasonable cost of labor as required
in paragraph one (1), shall be made in accordance with The
Company shop standard times. Maximum hourly allotment
for labor cost is determined by The Company annually. Shop
standard times and the maximum hourly allotment for labor
may be revised periodically at the sole discretion of The
Company.
7. The Company is not responsible for damages from improper
installation or operations beyond design capability. The
Company, in its sole discretion, shall determine whether or
not any product is defective or otherwise covered by this
warranty. No action for breach of this warranty may be
commenced more than one year after the occurrence of
alleged breach. This warranty is not transferable.
8. Retention of possession or use of the product for the
warranty period shall constitute an unconditional acceptance
thereof and fulfillment of all warranties and obligations of The
Company and no assistance rendered by The Company in
operating the product or remedying any defect either before
or after that time shall operate to extend the warranty period.

PRODUCT INSTALLER RESPONSIBILITIES

9. Chassis manufacturer is responsible for installation of
product according to The Company’s approved procedures;
Chassis manufacturer is also responsible for providing a
copy of The Company’s warranty and owner’s manual
to the end-user.

PRODUCT OWNER RESPONSIBILITIES

10. Owner is solely responsible for pre-operation inspection,
periodic inspections, maintenance, and use of product as
specified by The Company in the particular instructions,
available by product model and for maintenance of vehicle
components as stated in the Owner’s Manual.

WARRANTY EFFECTIVITY DATE

11. The starting date for the warranty period is the in-service
date of the suspension by the first end-user, normally the
the date of registration and licensing of the vehicle. If the
purchase date is not established to The Company’s
satisfaction, the date of the manufacture will be determined
from the suspension serial number and will be used as the
effective starting date. Effectivity date (start of warranty
period) shall not be more than 12 months after suspension
manufacture date.

WARRANTY CLAIM PROCEDURES

12. When adjustment is sought under this warranty, a claim
should be made by contacting the chassis manufacturer
who installed the suspension, who will coordinate the fix,
documentation, parts shipment, etc. directly with Reyco
Granning Suspensions. This claim must be made within
six (6) months of failure of the component. The Company
reserves the right to request return of the claimed part/s
and to inspect any returned components to determine
cause of defects.

*In-Service Date is defined as follows:

NEW VEHICLE – license and registration date (shall not
be more than 12 months after suspension manufacture date)

Motorhome Suspensions Warranty 11 12 14